Lifetime Warranty
Jewelers On Time (JOT) warrants the dependable functioning of all Rolex watches for life from the date of purchase. This unique Warranty covers any movement parts deemed factory defect, any wear and tear parts worn out or damaged due to impact or mistreatment will not be covered.
Rolex recommends servicing your timepiece every three to five years to keep the components properly oiled to avoid pre-mature wear, replace all the gaskets to keep the movement protected from dust/moisture and insure all bracelet parts are secure.
In order to take advantage of our Lifetime Warranty, watch must be serviced every 3 years by us, JOT to make sure the movement is properly maintained. This includes disassembly, ultrasonic cleaning, re-oil, assembly, timing adjustment, the replacement of any worn part and gaskets. In addition, optional refinishing of bracelet and case to remove any scratches to factory finish. Please note watch owner pays the overhaul fees.
This warranty does not cover any case parts, crown, crystals, bezel, tube and bracelet parts, theft, loss or acts of God, accidents such as blows, impacts damage resulting from any tampering of the watch by any other person(s) other than JOT, damage from mistreatment or improper use, water damage, or modification through the addition or substitution of parts or accessories not supplied at the point of sale. In the event of malfunction Jewelers On Time will be responsible for and cover all costs in transporting the timepiece to and from Jewelers On Time and will cause the defect to be remedied at no cost to the owner. In the event of malfunction no matter the circumstance the consumer must notify Jewelers On Time that the watch has malfunctioned and the warranty holder is requesting service.
Rolex recommends servicing your timepiece every three to five years to keep the components properly oiled to avoid pre-mature wear, replace all the gaskets to keep the movement protected from dust/moisture and insure all bracelet parts are secure.
In order to take advantage of our Lifetime Warranty, watch must be serviced every 3 years by us, JOT to make sure the movement is properly maintained. This includes disassembly, ultrasonic cleaning, re-oil, assembly, timing adjustment, the replacement of any worn part and gaskets. In addition, optional refinishing of bracelet and case to remove any scratches to factory finish. Please note watch owner pays the overhaul fees.
This warranty does not cover any case parts, crown, crystals, bezel, tube and bracelet parts, theft, loss or acts of God, accidents such as blows, impacts damage resulting from any tampering of the watch by any other person(s) other than JOT, damage from mistreatment or improper use, water damage, or modification through the addition or substitution of parts or accessories not supplied at the point of sale. In the event of malfunction Jewelers On Time will be responsible for and cover all costs in transporting the timepiece to and from Jewelers On Time and will cause the defect to be remedied at no cost to the owner. In the event of malfunction no matter the circumstance the consumer must notify Jewelers On Time that the watch has malfunctioned and the warranty holder is requesting service.